Refund Policy

PaylyPro offers a simple 7-day money-back policy on monthly fees so teams can test the workflow quickly and make a decision without a long commitment.

1. 7-day refund window

If you start a PaylyPro monthly plan and decide it is not the right fit, you may request a refund within 7 calendar days of the original monthly subscription charge.

2. What is covered

This policy applies to monthly subscription fees only. We keep the promise simple so customers can test PaylyPro quickly and understand the billing terms without extra complexity.

3. How to request a refund

Email [email protected] with the subject line 'Refund Request' and include your account email plus purchase date. We will review the request and confirm the next step by email.

4. Processing timeline

Once approved, the refund is sent back to the original payment method. Most banks and card issuers complete the reversal within 5 to 10 business days.

Need help?

Email [email protected] for refund or billing questions.

Include your account email and purchase date for faster handling.

We typically respond within 24 business hours.

You can also review billing details from your in-app settings and billing screens.